Recognising potential harm
Gambling may be causing harm if you spend beyond what you can afford, hide activity from others, chase losses, borrow money to continue, or experience stress and relationship problems connected to play. You do not need to meet every sign to ask for help.
Immediate protective steps
- Pause or stop participation, including associated game notifications.
- Do not use borrowed money or funds needed for bills, housing, food or healthcare.
- Ask the operator about its available limits, time-outs and self-exclusion options.
- Consider bank or device blocking tools where relevant, and ask trusted people for support.
A cooling-off period is not a guarantee against harm. If you want to stop for longer, read our self-exclusion guide.
Independent support in the United States
The National Council on Problem Gambling identifies 1-800-MY-RESET as the National Problem Gambling Helpline for calls and texts; the service also connects visitors to online chat and local resources around the United States. It operates 24/7. Official NCPG helpline details.
For immediate danger or acute crisis, contact local emergency services. In the US, call 911 for emergencies or call/text 988 for a mental health or suicide crisis. 988 Lifeline.
Choosing an appropriate resource
For an account restriction or operator-specific exclusion, use the verified operator support route. This independent publication cannot change an account or impose exclusions. Independent support is available whether or not you hold a gaming account.
Families and supporters
If you are concerned about another person, choose a calm moment to discuss specific behaviour, avoid offering money that sustains gambling, and consider seeking guidance for yourself through the same independent support resources.